FAQ – Frequently Asked Questions

WHERE DO I BUY TICKETS?

Tickets are available at upon entry or online.

BUY TICKETS NOW

HOW MUCH DOES IT COST TO GET INTO THE GOLISANO CHILDREN’S MUSEUM OF NAPLES (CMON)?

CMON is excellent, affordable, educational fun. Admission is free for CMON Members and children under 1 (one), $12 per child over 1 (one), and $10 for adults. Some activities, workshops, and events are an additional cost.

WHAT ARE THE HOURS?

Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 10 a.m. – 5 p.m.

CMON opens at 9 a.m. for members.

Closed: Wednesday

WHAT CAN MY FAMILY DO AT CMON?

There’s something new to do every day at CMON! The Museum is packed with 38,000 square feet of interactive exhibits. These hands-on exhibits provide plenty of fun and learning. To see what’s going on during the day of your visit, check out our online calendar

WHAT’S GOING ON TODAY?

There are many new activities every day. Check out our online calendar to see what we are highlighting today.

Plus, don’t forget we have exciting permanent exhibits and a traveling exhibit space, which is constantly changing.

WHAT AGE RANGE IS APPROPRIATE?

CMON is for the young and young at heart, but specifically, we find that the museum is most engaging for children under 14 years old and their families. Each of our exhibits, experiences, and programs is designed to engage a broad range of children’s ages and interests. Our ABC Tot Lot exhibit is limited to three years (3) and younger, with their caretaker allowed.

HOW LONG DOES A VISIT TAKE?

It all depends on your child’s age and interests. First-time visitors can spend up to four hours while out-of-town guests visit several days in a row. We are a one-stop for family fun!

CAN I DROP OFF MY CHILD FOR THE DAY AND LEAVE? DO I HAVE TO BE WITH MY CHILD AT ALL TIMES?

An adult must accompany all children at all times. Unaccompanied children will be escorted to the Welcome Center until a parent or caretaker is located.

CAN I BRING OUTSIDE FOOD INTO THE MUSEUM? IS THERE FOOD AVAILABLE?

We ask that visitors do not bring food into the Museum. However, you may choose from a healthy and varied selection of snacks in our Museum Store. We also ask visitors not to eat in the exhibit galleries. There are tables available outside the front of the building.

IS THERE A PLACE TO PARK MY STROLLER?

Yes, directly outside Mother Nature’s House, next to the rocking chairs, is a place to park your stroller. Visitors may also store items in the locker room beside the elevator.

IS THE MUSEUM ADA ACCESSIBLE?

Yes! All hallways, exhibits, and restrooms are ADA accessible at CMON. All exhibits at CMON are designed to incorporate various learning styles to provide the most inclusive environment for every visitor. CMON is wheelchair and ADA-accessible.

Service animals are welcome at CMON. A service animal is trained to work or perform tasks for an individual with a disability. The task(s) performed by the animal must be directly related to the person’s disability. Emotional support, therapy, comfort, or companion animals are not service animals and are not permitted inside the Museum.

CMON offers Exceptional Nights, a once-a-month event where the Museum is open after hours for children on the autism spectrum and or with other sensory integration disorders. Learn more by visiting our Exceptional Nights page.

DO YOU PROVIDE TOURS OF CMON?

Yes. If you are interested in a tour of CMON, you may register for a specific date and time to stop by. A Museum staff member will provide a guided tour of the building and answer any questions you may have during designated tour time. Tours are free of cost, and for adults only, self-guided tours are not available. Only ten spaces per tour available.

If you are interested in scheduling a tour highlighting the Museum’s accessibility for children with special needs, please call 239-514-0084.

CAN I GET A PROGRAM REFUND?

Refunds or reductions in the amount due will be awarded for cancellations or changes based upon when the Museum is notified: More than 30 days in advance: Full refund 15 to 30 days in advance: 50% refund Less than 15 days in advance: No refund.

Cancellations received less than 15 days in advance of your program will not receive a refund; however, a credit may be extended for a future program within the same year, depending on availability. CMON cannot refund guests that do not arrive on the day of the program.

DO YOU HAVE A PHOTOGRAPHY PERMISSION POLICY?

Yes. Periodically, CMON takes photographs and videos of Museum visitors and activities for promotional and educational materials. With admission to CMON, you give the Museum permission to record pictures and videos of yourself and your dependents. You grant the Museum all rights to use these images for educational, promotional, advertising, and other opportunities that advance the overall mission of the Museum. Please notify the Front Desk or call 239-514-0084 if you do not consent to this policy.

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