EMPLOYMENT

Thank you for your interest in working at CMON!

CMON values and supports the unique talents and strengths that each employee brings to our organization. We seek talented individuals that share our mission to provide an exciting, inspiring environment where children and their families play, learn, and dream together. In return, we offer an opportunity to impact the community in a fulfilling and fun environment with excellent company culture, flexible schedules, benefits, and perks.

The Golisano Children’s Museum of Naples is an Equal Opportunity Employer and strongly encourages applicants of all abilities, backgrounds, and beliefs to seek employment with us.

Please complete an application and mail to hrjobs@cmon.org.

Courtney with Child
Executive Assistant & HR Administrator

Summary: The Executive Assistant works closely with the Executive Director and other key staff and Board members to carry out fundraising and office administration duties. They will serve as the Human Resources Administrator and will handle front line communication with the public; maintain a clean and orderly office environment, schedule and coordinate meetings and staff travel arrangements; and carry out routine administrative tasks.

Reports to: Executive Director

General

Major Duties

• Serve as the administrative liaison for all Board related requirements, including Board meeting organization, minute recording, distribution of meeting and organizational materials, policy and procedure maintenance and record keeping.
• Maintain organizational calendars and schedules
• Responsible for ordering office supplies for the organization.
• Serve as primary contact for maintenance of administrative equipment (copies, postage
machine) and the order of their supplies.
• Serve as primary contact for all incoming inquiries (telephone, email, mail) and refer
correspondence to appropriate staff for follow-up.
• Maintain records of all activities.
• Prepare and submit reports as needed.
• Participate in staff meetings, board meetings and other organizational activities as required.
• Prepare and reconcile daily cash deposits and take deposits to the bank.
• Other duties as assigned.

Human Resources:

• All facets of new employee processing
• Annual benefit enrollment
• Liaison between Paychex and C’mon for all benefit and payroll activity
• Employee recognition program management
• Staff training and professional development tracking
• Oversee time and attendance procedures
• Recruiting efforts by department as needed
• Oversight and planning of regular All-Staff meetings.

Development

• Assist in database accuracy
• Maintain reminder system for fundraising and reporting deadlines.
• Prepare timely and accurate pledge reminder and gift acknowledgement letters
• Conduct prospect and grant research as needed and requested.
• Assist with the funding proposal submission process including writing, proofreading, packaging and delivering materials.
• Assist with the implementation of and follow up to cultivation and special events.
• Travel scheduling and logistics.
• Assist with bulk mailings for newsletters and other C’mon promotional materials.

Qualifications:

• Strong commitment to the mission and vision of C’mon
• Bachelor’s Degree or Three or more years of office support experience in business
• Working knowledge of general office procedures and effective writing skills.
• Experience in database management
• Effective communicator, verbal & written skills and positive demeanor
• Ability to interact with employees, donors, vendors and members in a positive manner
• Ability to present information concisely and effectively, both verbally and in writing
• Ability to organize and prioritize work
• Strong organizational and time-management skills, as well as the ability to work independently
and multi-task
• Must pass a background check and be fingerprinted
• Working knowledge of Microsoft Office Suite
• Excellent professional phone skills & excellent people skills.
• Experience working in non-profit fundraising environment a plus.
• Ability to process information; prioritize duties, and follow through with details essential.
• Organized and task oriented, team player with individual initiative.
• Ability to handle multiple tasks and prioritize needs.
• Able lift up to 25 lbs, bend, reach, and stretch without assistance
• Must pass a background check and be fingerprinted.

Please note: The schedule for this position is 8:30AM – 5:00PM Monday through Friday and may change to a Tuesday through Saturday schedule with at least 3 week’s notice.

Working Conditions:

• General office and Museum environment
• Moderate amount of local travel
• Constant interaction with public
• Limited exposure to environmental hazards that may arise through normal tasks in this position.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

To Apply:

Please send cover letter, resume, three references, examples of work (include one each of a news release, graphic design work, website and subject matter article) and salary requirements to: hrjobs@cmon.org or mail to:

HRJobs
15080 Livingston Road
Naples, FL 34109

No phone calls please.

CMON is an Equal Opportunity Employer (EOE) in compliance with all Federal, Florida State and local ordinances, including Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, the Vietnam Era Veterans Readjustment Assistance Act of 1974, the Americans with Disabilities Act of 1990, and the Genetic Information Nondiscrimination Act of 2008.

Guest Services Specialist


Summary: The Guest Services Specialist will be responsible for engaging with visitors throughout the Museum to ensure a quality visitor experience for children and adults. The duties of this position include working inside the exhibits, facilitating daily programs and covering some POS shifts in the Museum Store. This position has growth opportunities to advance to levels 2 and 3 with the additional duties noted below.

This is a hourly part-time position approximately 20-29 hours per week. This position includes weekends and holidays.

Reports to: Visitor Experience Manager

Major Duties

Visitor Engagement and Museum Store and/or Front Desk – $12.00-$14.00/hour

• Greets and engages with visitors in a welcoming, energetic, friendly and professionalmanner
• Dynamically interacts with visitors and exhibits positive energy while circulating in an assignedarea
• Answers visitor’s questions or refers them to the appropriate staff member
• Handles difficult situations in a professional manner and communicates with appropriate staff
• Communicates any customer issues to the Manager on Duty for immediate attention and resolution
• Ability to understand, follow and stay current on museum procedures, policies and events
• Maintains museum floor and exhibits, including light housekeeping duties in the exhibits to ensure they
are clean
• Ensure all exhibits are full of consumables and in good condition at the beginning of each day including
constantly resetting exhibits throughout the day
• Assists with the daily cleaning/sanitizing and oversees the daily switch of all exhibit loose parts
• Ensures all exhibits are sanitized and reset properly each night at closing
• Assists with covering breaks for Guest Services Specialists
• Assists with general crowd control and provides visitors with directions and advice on areas to visit in the
museum
• Works at least one after-hours event every other month
• Must be able to work the Museum Store fluently and proficiently
   o Processes sales through POS at the Museum Store
   o Restocks items in assigned areas as needed during each assigned shift and communicates any
inventory needs to the Visitor Experience Manager or Museum Store Coordinator
• May assist with training other Guest Services Specialists
• Cover basic POS stations in the event of open shifts or call outs
• Must be able to perform the duties of the Front Desk:
   o Processes daily admission sales, museum memberships and payments for workshops, events or fee based activities
• Provides information to the visitors regarding tours, classes, workshops, events and other programs or activities
• Light janitorial duties as needed or assigned

General Qualifications

• Must be reliable and report to scheduled shifts on time
• High School graduation or GED required, Bachelor’s degree preferred
• Have energy, enthusiasm, positive team attitude and prior experience working with children and/or
POS stations
• Must be outgoing, self-motivated and enjoy working with visitors and people of all ages
• Must be able to work a flexible schedule including weekends and holidays
• Knowledge of data entry and ticketing/point of sale software is helpful
• Ability to work well with others and visitors, maintaining a professional manner using tact, initiative, good
judgement and confidentiality
• Ability to react appropriately in a fast-paced environment and work independently with little supervision
• Ability to multitask and prioritize duties
• Excellent organizational skills, and oral and written communication skills
• Ability to bend, kneel and lift up to 35 pounds
• Ability to stand and walk around for extended periods of time (4-hour shifts)
• Bilingual not required but appreciated
• Must be fingerprinted and pass a background check. Employment is contingent upon results of background check.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

To Apply:
Please send cover letter, resume, three references and a completed job application to: hrjobs@cmon.org or mail to:

HR Jobs
15080 Livingston Road
Naples, FL 34109

No phone calls please

CMON is an Equal Opportunity Employer (EOE) in compliance with all Federal, Florida State and local ordinances, including Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, the Vietnam Era Veterans Readjustment Assistance Act of 1974, the Americans with Disabilities Act of 1990, and the Genetic Information Nondiscrimination Act of 2008.